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	<title>ALC Blog &#187; crm</title>
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		<title>CRM : gestion de la relation client</title>
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		<pubDate>Sun, 30 May 2010 10:21:26 +0000</pubDate>
		<dc:creator>Alexandre Le Clainche</dc:creator>
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		<title>Business et Decision</title>
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		<pubDate>Tue, 25 Aug 2009 17:14:51 +0000</pubDate>
		<dc:creator>Alexandre Le Clainche</dc:creator>
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